Contact information
We’re here to help.
If you have questions about your order, our products, or anything else, please reach out using the contact information below.
Customer Support Email: support@thevernisvault.com
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (CST)
Excluding holidays
Please allow 24–48 business hours for a response. We respond to all inquiries in the order they are received.
For faster assistance, include:
• Your full name
• Order number (if applicable)
• A detailed description of your question or concern
We appreciate your patience and look forward to assisting you.
— The Vernis Vault Team